"Thank you", Martin Travel Services, for servicing our clients as you do. With everything we throw at you guys every day, I have to say "hats off" to you all for graciously taking care of all of us here at Amazon River Adventures and Aniak River Lodge, Alaska. Our clients thank you and rave about your service, and in the seat I sit in here, you all just make my life a whole lot easier! I especially appreciate you, Kevin Martin, for pulling me out every predicament I personally have had and for going above and beyond the call of duty for me (even when it is after hours and before work hours when I am S.O.S'ing!). Thanks again Martin Travel Services!
Knowing our preferences over the years, she'll call to alert us if an attractive cruise bargain becomes available. We can't imagine having anyone better than Marsha!
My husband and I have worked with Marsha Feldberg at Martin Travel for more than ten years and have nothing but the highest praise for her efforts on our behalf. We take a number of cruises each year and request a handicapped cabin. Marsha always finds one for us. In addition, after we make the booking, she continues to monitor the price and, due to her diligence, has frequently found
As the owner of Rod & Gun Resources, we send hundreds of people to South America every year. We have used Martin Travel Services for many of these trips over the last several years, with uniformly excellent results. They are prompt, efficient, courteous and I feel handle our clients ticketing needs in the most professional manner. We have had no issues that were not resolved promptly and satisfactorily. We would highly recommend Martin Travel Services.
I would not recommend Martin Travel Services. The employees of Martin Travel Services are extremely unprofessional. The customer service could be much better, not only in the manner services are rendered but also in methods of communication. The agents at this location need to be more organized, especially when handling multiple reservations. A travel agent is suppose to professionally work with the client to educate the client of travel options and to ensure the client is satisfied with the reservations made- this does not happen at Martin Travel. We would have been better off going to Liberty Travel or booking online. Discussing issues with the manager = pointless. Having written correspondence with Martin Travel= pointless. This agency is negligent providing invoices, details, restrictions and secure transfer arrangements. Details discussed prior to departure vary on a daily basis on the part of the travel agent; furthermore, information received from the agent differs from information given by the wholesaler (GoGo Tours) and the resort. The agents also need to be more knowledgeable about the places/resorts that they are recommending to clients.
"a deal" that lowers the price we paid initially. This has resulted in the lowering the cost of the cruise. Marsha keeps looking our for us and doesn't "drop" us once she has made the reservation!
I always use them for all my travel. My agent Karen always is helpful and knowledgeable. If you are going on a cruise or traveling to Europe or anywhere then call them and ask for Karen
Martin Travel Services is a US Travel Agency based in Lauderhill, Florida. Martin Travel Services is located at 4644 N University Dr, Lauderhill, FL 33351, USA.
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